Questions,
answered plainly

We operate close to 100 owned and affiliated vehicles, all well maintained on schedule. Ten new energy electric tractors were added in 2026, deployed mainly on Yantian port shuttle and yard transfer to cut emissions and noise.

In-terminal transfer at Yantian usually takes two to four hours, depending on gate appointments, vessel schedule and yard position. Dispatch confirms the estimate when assigning the truck and notifies you proactively of any exception.

Yes. We hold dangerous goods and oversize transport licences, with certified drivers operating under national hazmat rules. Provide the cargo class, dimensions, weight and pickup date in advance and a specialist will prepare a compliant plan and handle permits.

Yes. We are a Shenzhen Customs registered enterprise and handle declaration, inspection and LCL inbound as one service — pickup, handling, warehousing and clearance. Our team knows HS codes, duty rates and inspection practice, which lowers inspection rates and speeds clearance.

Rates combine lane, container or vehicle type, cargo weight and time requirement. Pricing is transparent with no hidden charges. Send origin, destination, cargo type and weight for a quote and transport plan within 30 minutes.

We issue special or general VAT invoices. Monthly settlement and per-shipment payment are both supported, and long-term customers may apply for credit terms as agreed in contract.

All cargo is covered by transport insurance. Contact your coordinator immediately; we respond within an hour, assist with on-site evidence, loss assessment and claim documents, and arrange a replacement transport plan.